Patient Safety Blog

Collaboration and benchmarking among Dutch Caribbean healthcare institutions

Posted by Bianca Beentjes on December 12 2017

This summer, The Patient Safety Company (TPSC) flew to the Dutch Caribbean to visit the Healthcare Conference HCCA in Aruba and some of our customers. During the conference, one thing became very clear; healthcare organizations from the islands are facing some serious challenges. In the first blog, you can learn more about the challenges of the Dutch Caribbean healthcare institutions.

One of these challenges is the lack of data to make informed business decisions in the field of quality and safety. In the second blog, we were digging deeper into this issue and show how two hospitals from Aruba and Bonaire found their solution in automating processes.

This blog describes how the Hospital from Bonaire, Fundashon Mariadal, functions as an example for other organizations from the islands. By doing so, something outstanding is achieved; unifying healthcare organizations and the islands in a Dutch Caribbean Health Information System.

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Automated healthcare processes in the Dutch Caribbean

Posted by Bianca Beentjes on November 2 2017

This summer, The Patient Safety Company (TPSC) flew to the Dutch Caribbean to visit the Healthcare Conference HCCA in Aruba and some of our customers. During the conference, one thing became very clear; healthcare organizations from the islands are facing some serious challenges. In our previous blog, you can read about the challenges the Dutch Caribbean healthcare organizations are facing.

One of these challenges is the lack of data to make informed business decisions in the field of quality and safety. Organizations do not have a sufficient Quality Management System in place to gather the necessary data. Consequently, these organizations are not able to make trend analysis to understand why thing are as they are and how to improve moving forward.

This blog describes how the sector – with the help of TPSC - is fighting this challenge to improve healthcare on all levels.

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"All is not well in paradise" - Challenges of Dutch Caribbean healthcare facilities

Posted by Bianca Beentjes on October 12 2017

To improve the quality of care and the safety of patients, healthcare is constantly being reviewed and researched. New concepts are being invented and discussed continuously.

In the beginning of June, The Patient Safety Company (TPSC) was present at the Healthcare Conference HCCA in Aruba to understand the current situation in the healthcare sector of the Dutch Caribbean Islands*. By engaging with customers, partners and other healthcare professionals one thing became very clear: “All is not well in Paradise”.

This blog describes the challenges the Dutch Caribbean healthcare facilities are facing.

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Topics: Quality issues

Make healthcare safer with transmural incident reporting

Posted by Bianca Beentjes on July 11 2017

If the improvement of patient safety is at issue, healthcare providers tend to look only within their own department or institution. Attention is paid to safety along the integrated care chain, but this does not (yet) reach outside the perimeter of their own institution. It is predominantly older patients who are subject to multi-disciplinary integrated care involving more than one organisation. This is known as transmural integrated care.

This blog describes how transmural incident reporting works and how it contributes to patient safety.

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Topics: Incident Management

What can we learn from digital incident reporting?

Posted by Bianca Beentjes on June 29 2017

In order to learn from incidents, it is important that all adverse events and near misses are reported. Unfortunately, this is often seen as an additional administrative step that is experienced as difficult and unnecessary. This blog describes the benefits of digital incident reporting and shows that an incident management system is not something only the larger healthcare institutions can afford. 

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Topics: Incident Management

Why do we not learn from incidents?

Posted by Bianca Beentjes on June 8 2017

We try to prevent incidents or calamities by estimating prospective risks. In the case of an adverse event or a near miss, it is important to determine retroactively how an incident of this nature took shape. Various analysis methodologies can be used to facilitate this process, such as the PRISMA and RCA methodology. Everybody can benefit from this kind of incident analysis so that it can be prevented in the future. Yet this is exactly where it often goes wrong…

This blog describes the 3 crucial situations in which learning from incidents can go wrong. Next, the blog shows how to recognise the signals and how to pick them up. 

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Topics: Incident Management

Every mistake is an opportunity to improve healthcare

Posted by Bianca Beentjes on April 11 2017

Systematic incident analysis and classification is a prerequisite to improving healthcare. There are various methodologies available to achieve this objective. One of these methods is the PRISMA methodology. 

This blog describes the characteristics and benefits of incident analysis by using the PRISMA methodology. 

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Topics: Incident Management

Calamity disclosure as a healthcare discussion issue

Posted by Bianca Beentjes on March 28 2017

Did you know that a patient in the midst of a cardiac catheterisation process can be seen by as many as 99 care professionals while in hospital? This considerably increases the risk of incidents, or even worse, calamities.

It is important to report incidents large and small to learn how they originate. Not so much with the intention of pointing the finger (blaming and shaming), but to learn from the incident and prevent it happening again.

This blog describes what is needed to learn from incidents and calamities and how calamity and incident disclosure can contribute to healthcare improvement.

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Topics: Incident Management

A cost-effective solution for quality management in nursing homes

Posted by Bianca Beentjes on February 16 2017

There is a tremendous focus on quality and patient safety within hospitals. But if you look at other healthcare institutions such as nursing homes, it is a different story. Naturally nursing homes also want to deliver the very best care for their clients. But they are often more limited because of the lack of laws and funding. Even though nursing homes already made huge strides forward in patient safety, there is still a lot of room for improvement.

This blogs shows how small healthcare providers can afford a sophisticated Quality and Risk Management System and start improving their patient care today!

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The pitfalls of quality registrations on paper or spreadsheets

Posted by Bianca Beentjes on February 2 2017

In our previous blog, we discussed the top 5 quality issues nursing homes are dealing with. One of these issues is that many of them still rely on paper or spreadsheets to register incidents.

Despite the digital age we live in, we see this by many relatively small healthcare providers. Registering quality issues on paper or spreadsheets comes with many disadvantages. Much money, time and effort can be saved by using an online quality and risk management solution.

In this blog, we first describe the disadvantages of quality registrations on paper or spreadsheets. Next we describe the advantages of an online quality and risk management system. We understand that most small healthcare providers do not have the resources to afford and maintain a proper online system. But for that we found a unique solution! 

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Topics: Quality registrations

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